Are you passionate about helping people and solving problems? Do you speak fluent Finnish and want to be part of an international and innovative company? Then this role could be the perfect match for you! We are now hiring a Finnish-speaking Customer Service Representative to join an exciting position within customer support in Solna, Sweden.

You will work for one of Europe’s most well-known fintech companies, a global leader in payment solutions and e-commerce services. This is a fast-growing, technology-driven organization that helps millions of customers every day to make smooth and secure online transactions. The company is recognized for its innovative culture, international environment, and strong focus on customer experience.

As a customer service agent, you will handle customer inquiries in Finnish and English via phone, email, and chat. Your main responsibility is to identify customer needs, provide guidance, and deliver professional solutions in a clear and helpful way.

The position starts with a paid introduction training, ensuring you feel fully confident before taking on customer cases. You will also benefit from ongoing training and excellent opportunities for career development within customer support, administration, and related areas.

• Completed high school education (or equivalent)
• Fluent in Finnish and English, both spoken and written
• Strong communication skills, problem-solving mindset, and a customer-first attitude
• Previous experience in customer service, call center, support, or other service-oriented roles is an advantage, but not required

• A fully paid initial training program
• Secure employment with a collective agreement
• Competitive salary and benefits
• Career growth opportunities within customer service and support
• Modern offices in central Solna with a positive and international work environment

This is a full-time position (100%) with working hours scheduled Monday to Friday, between 08:00 and 18:00.

Does this sound like your next step? Apply today! We interview candidates on an ongoing basis, and the position may be filled before the application deadline.

Please note: Due to confidentiality, we cannot share the company name in the job ad. However, you will receive full information about the employer during your first personal interview with us.